Refund Policy

Last updated October 25, 2026

If Priority Support isn't right for you, you can have your money back. Refunds are handled by Paddle.com, our reseller and Merchant of Record.

14-day money-back guarantee

You can ask for a full refund within 14 days of buying, for any reason. You don't need to explain why, even if you simply changed your mind.

How to ask

• Reply to your Paddle receipt email, or find your order at paddle.net and request a refund there.
• Or email support@ohmyshot.org with the email address you bought with.

The refund goes back to your original payment method. Paddle usually processes it within a few business days, and your bank may take longer to show it.

After a refund

A refunded purchase no longer counts toward your Priority Support. If no other purchase covers today, priority support and your place on the thank-you wall end. The app stays free.

After 14 days

Contact us anyway if something is wrong, for example a duplicate charge. We look at every request. Your statutory rights as a consumer are not affected by this policy.